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Returns and Refunds

First of all, we thank you very much for your purchase. If you are not satisfied with the goods or other places, you can refund the goods within 20 days of the purchase date.

Return Procedure

Please send all the goods and packing to our company by post, and the postage will be paid by us.

Attention: OnlineToyShop,

Address: 57 Todd Mall, Alice Springs NT 0860, Australia

Refund Instructions

We will check the goods within 10 days after receiving the goods. If they are intact, we will return the payment to your payment account. After the refund is successful, we will send you an email to inform you, please check.

Damaged Goods

If your goods are damaged when they are received, please contact us in time and we will refund or exchange them for you as soon as possible.

Contact Information

Tel: +61458557536


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